- Controller
- SOFTWAREOO FZCO
- Contact
- support@softwareoo.com
- Account security
- Access controlled
- Payment data
- Held by provider
Data controller
Controller business name: SOFTWAREOO FZCO. Registered address: IFZA Business Park DDP, Dubai, United Arab Emirates. Privacy contact: support@softwareoo.com.
Data we process
Depending on how you use the store, we process account and contact details, order and product data, payment status, support messages and technical usage data. Payment providers process the payment information needed for the selected payment method.
- Basic details such as name and email address
- Order, licence, price and transaction references
- Sign-in, security and session information
- IP address, browser, device, timestamps and error logs
- Information voluntarily included in support requests
Purposes and legal bases
Data is processed to fulfil orders, confirm payments, deliver digital keys, protect accounts, provide support and meet legal obligations.
Recipients and retention
Data is shared only where necessary to operate the store, process payments, provide hosting and email, prevent misuse, offer support or meet legal obligations.
Personal data is retained only as long as needed for its purpose, contract performance, defending claims or statutory retention obligations.
Your rights
You may exercise your rights under applicable data-protection law. The verified contact is support@softwareoo.com. A proportionate identity check may be required to protect the account.